Frequently Asked Questions

If you’re navigating through our Frequently Asked Questions, it’s clear you’re seeking reliable pet care in Manchester. Whether you’re just getting to know us or you’re a valued existing client, Charlie & Friends is dedicated to providing premier dog walking, cat sitting, and pet sitting services. Our FAQ section isn’t just a resource for new clients; it's a comprehensive guide designed to support all our clients, including those who’ve been with us for a while. It covers a broad spectrum of topics, from Bookings, Amendments, and Cancellations to Account Servicing and Billing, not to mention a wealth of General questions.

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At Charlie & Friends, we’re committed to transparency and ease of access to information. That’s why we’ve meticulously organised our FAQs to cater to every aspect of our service - ensuring whether you’re planning your pet's first visit, needing to adjust an existing schedule, or have queries about billing, you’ll find your answers here. Our services, including personalised puppy visits, dog home visits, and a convenient pet taxi, are all structured around the needs and safety of your pet.

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We understand that your pet holds a special place in your family. That’s why we aim to provide a service that not only meets but exceeds your expectations, offering peace of mind and assurance that you’re making the right choice for your pet care needs in Manchester. Our FAQs are there for you at every step of the journey, ensuring you’re informed, comfortable, and confident in the services you receive from us.